7
Ponoko
Internal solution for CNC machining company.
SCOPE:
Developed an internal solution to manage orders coming from the website.
YEAR:
2022-23
MARKET:
USA
WHAT HAS BEEN DONE:
Developed an internal Retool-based ERP for managing incoming production requests;- Developed order management processes between the sales team, engineering team, and production;
- Integrated the ERP with the APIs of delivery partners;
- Designed and implemented behavior-based marketing automation;
- Designed and implemented consumer-data-based marketing automation;
- Integrated a customer support automation solution based on Intercom;
- Created a reporting system and analytics dashboards for different levels of managers;
Technology Stack:
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